Your organization, like any other,
is faced with the challenge of developing new generation application
while continuing to run the business with existing systems. This is
putting tremendous strain on your resources. You need more staff as
well higher IT budgets year after year. Cutting down on the scope
of new applications to be developed is not an option. You are looking
at outsourcing maintenance at an affordable price. You are looking
at partnering with a vendor who can maintain the application and service
your users at a level where they are very satisfied.
Our
service:
We have an excellent track record
in supporting applications for our Customers. Since our inception,
we have never lost a customer due to lack luster service. For maintenance,
we have industry leading Service Level Agreements
(SLA's), an optimized process for communicating a maintenance request
and a time-tested maintenance methodology. By partnering with us for
application maintenance, you will spend lesser and be able to focus
more on revenue generating development projects. With our On-site
/ Offshore maintenance service, you will overcome the strenuous resource
ramp-up / ramp-down cycles that maintenance requires.
We understand that your applications
and systems have been developed to meet the unique needs of your users.
Hence we plan for our team to work for a while along with your team
in maintaining the systems. This gives our team the opportunity of
not just learning the applications but also the unique maintenance
and support needs of your users.
We can work with you in delivering
our maintenance service by deploying resources at your location or
by deploying resources both at your location as well as offshore.
Benefits
to You:
Keep your users happy by partnering
with a vendor who can commit on and meet all the service level
requirements and agreements.
Overcome the strenuous resource
ramp-up / down-size cycles that application maintenance requires.
Reduce costs
by leveraging offshore resources. Leverage the time difference
between On-site & Offshore to provide cost effective 24x7
support to your
users.
You can utilize our team for short
cycle time production fixes, medium size enhancements as well
as large / new functionality development.
